Privacy Policy
Last updated: 9 July 2026
1. Introduction
This Privacy Policy explains how M J N Network Websites Designing, operating as Salama Recovery (Licence No. CN-6628075) ("Salama Recovery", "we", "us"), collects, uses, and shares personal data when you use our platform. Salama Recovery is a marketplace technology platform that connects customers who need vehicle recovery with third-party licensed transport companies. We are the data controller for the personal data described below.
2. Data We Collect
We collect: your name and contact details; your location for the recovery request; your vehicle details, including registration and condition; and the details of your request. From transport companies and their drivers, we collect identity, contact, license, and vehicle registration details in order to operate the platform.
3. How We Use Your Data
We use your data to: match your request with an available transport company; notify the assigned driver to contact you and attend your location; operate and improve the platform; and contact you about your request.
4. Data We Share
To provide the service, we share the assisting vehicle's registration details with you, and we share your request details (including your location, contact number, and vehicle information) with the matched transport company so their driver can attend. By placing a request, you consent to this sharing. We do not sell your personal data. We may share data with service providers who help us operate the platform (such as hosting or communication tools) and where required by law.
5. Legal Basis and Consent
We process your personal data on the basis of your consent when you use the platform and place a request, and to perform the service you have requested. You may withdraw your consent at any time, though this may mean we can no longer match you with a transport company.
6. Data Retention
We keep your personal data only for as long as needed to provide the service, to resolve disputes, and to meet our legal obligations. When it is no longer needed, we delete or anonymize it.
7. Your Rights
Under the UAE Personal Data Protection Law, you have the right to access your personal data, request correction of inaccurate data, request deletion, and withdraw consent. To exercise these rights, contact us at info@salamarecovery.com.
8. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at info@salamarecovery.com.
11. Governing Law
This Privacy Policy is governed by the laws of the Emirate of Abu Dhabi and the applicable federal laws of the United Arab Emirates, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).